Lone Worker Check-Calls
Automated safety monitoring and emergency response for your most isolated staff
Protect those who work alone. ProRota's Lone Worker module provides a comprehensive safety net using automated check-calls, interval timers, and GPS-linked SOS alerts to ensure help is always just a touch away.
If a check-call is missed, something happens automatically
Welfare check-calls run on a schedule you set per site. When one is missed, the escalation chain runs on its own, no one has to notice.
- 02:00Check-call due
Officer prompted on the mobile app
- 02:05No response
Reminder push sent automatically
- 02:10Still no response
Escalated to the duty manager with last known GPS
- 02:15Escalated further
Second contact notified · incident opened
Duty of care you can evidence
- Scheduled check-calls at intervals set per site and shift
- SOS panic button in the employee app with live location
- Escalation chain runs automatically through your contacts
- Low battery warnings before a device goes dark
- Every call, miss and escalation retained as a safety log
The record is the point, not just the alert
After an incident, the question is what your process was and whether it ran. An automatic, timestamped escalation trail answers that in a way a phone call somebody remembers making does not.
Key Capabilities
Powerful features designed to streamline your operations
Automated Check-Calls
System-generated prompts for staff to confirm their safety at configurable intervals (e.g. every 60 minutes).
SOS Panic Button
One-touch emergency trigger on the mobile app that instantly alerts dispatchers and management.
Live GPS Correlation
Every SOS or missed check-call is instantly linked to the staff member's most recent GPS coordinates.
Escalation Engine
Intelligent tiered alerting: if a supervisor misses a notification, it automatically escalates to senior management.
IVR/Telephone Back-up
Allow staff in low-signal areas to perform check-calls via a traditional automated phone line.
Safety Verification
Visual or audio verification requirements for check-calls to ensure the staff member is genuinely okay.
Low Battery Alerts
The system monitors staff device battery levels and alerts management before contact is lost.
Audit-Ready Safety Logs
Complete historical records of every check-call and SOS event for legal and insurance compliance.
Benefits
Transform your operations with measurable results
Enhanced Staff Safety
Provide your team with the peace of mind that someone is always watching over them, even in remote locations.
Legal Duty of Care
Fulfill your legal obligations to lone workers with a robust, automated safety monitoring system.
Rapid Emergency Response
In the event of an incident, every second counts. ProRota ensures help is dispatched to the exact location instantly.
Operational Continuity
Automated check-calls ensure your sites are never left unattended due to staff illness or accidents.
Real-World Applications
See how businesses like yours are succeeding
Night-Shift Mobile Patrols
A mobile supervisor driving between remote sites uses 30-minute automated check-calls for safety.
Responded to 2 vehicle breakdown incidents within minutes of missed calls
Isolated Facility Guarding
A lone guard at a water treatment plant uses the SOS button to report a trespass incident while in a remote area.
Police dispatched to exact GPS pinpoint, preventing equipment theft
Front-of-House Disciplinary
A concierge guard uses the discreet panic trigger during a volatile interaction with a member of the public.
Supervisor arrived to de-escalate without the guard needing to use their phone